Wire-To-Wire Performance Program

A company is only as good as its employees, and at OCC, we train ours to be the best.

Our exclusive Wire-To-Wire Performance Program exemplifies this commitment. It starts with the best technical training—many of our trainers earned their stripes at some of the biggest-name cable companies—and goes well beyond that. When new technologies emerge, we keep pace. When our clients adopt new protocols, we’re on board.

We recognize that every OCC employee represents our entire company, whether in a consumer household, behind the wheel of a truck, or on the phone. So our Wire-To-Wire Performance Program also encompasses the vital soft skills that make for optimal client engagement and a superior customer experience.

There are parts of the Wire-To-Wire Performance Program that you may never see, but they are just as important to us. Things like helping our employees to lead better and more fulfilling lives. Assisting them with issues such as financial literacy. Promoting a strong sense of family and community. Because for us and our team, it’s not just a job. It’s a way of life.